AI Solutions

AI that works inside your business

From Microsoft 365 Copilot and Copilot Studio agents to fully custom AI solutions on Microsoft Foundry, we build AI that is grounded in your data, connected to your systems and safe to use.

AI Agents

Autonomous and assistive agents that take real action in your business systems: answering, deciding, and completing multi-step tasks with a human in the loop where it matters.

  • Customer service and IT helpdesk agents
  • Back-office agents for finance, HR and operations
  • Multi-agent orchestration across systems
  • Tool and API integration via Model Context Protocol (MCP)

Technologies

  • Copilot Studio
  • Microsoft Foundry Agent Service
  • Microsoft Agent Framework
  • MCP

Microsoft 365 Copilot

Get real value from Copilot, not just licences. We prepare your data, extend Copilot with your own agents and connectors, and drive adoption across the organisation.

  • Copilot readiness and data hygiene assessment
  • Declarative agents and Copilot connectors
  • SharePoint and Teams knowledge grounding
  • Adoption programmes and usage analytics

Technologies

  • Microsoft 365 Copilot
  • Copilot connectors
  • SharePoint
  • Teams

Custom AI Solutions

Purpose-built generative AI applications grounded in your own data, from secure internal assistants to AI features embedded in your products.

  • Retrieval-augmented generation (RAG) over company knowledge
  • Document understanding and data extraction
  • AI features inside existing web and mobile apps
  • Evaluation, monitoring and cost control in production

Technologies

  • Azure OpenAI
  • Microsoft Foundry
  • Azure AI Search
  • Document Intelligence

Intelligent Automation

Combine AI with low-code automation to remove manual work from everyday processes: approvals, document flows, data entry and more.

  • AI-powered document and email processing
  • Approval and case-handling workflows
  • Integration between Microsoft 365, Dynamics 365 and line-of-business systems

Technologies

  • Power Automate
  • AI Builder
  • Azure Logic Apps
  • Azure Functions

Data & Analytics for AI

AI is only as good as the data behind it. We build modern data platforms and reporting that make your data trustworthy, governed and AI-ready.

  • Unified data platform and lakehouse design
  • Power BI reporting with natural-language Q&A
  • Data pipelines from ERP, CRM and legacy systems

Technologies

  • Microsoft Fabric
  • Power BI
  • Azure SQL
  • Azure Data Factory

AI Governance & Security

Adopt AI responsibly. We help you protect sensitive data, control access, and meet EU requirements while your teams innovate safely.

  • Data classification and oversharing controls
  • Responsible AI guidelines and risk assessment
  • EU AI Act and GDPR readiness
  • Identity, access and audit for AI workloads

Technologies

  • Microsoft Purview
  • Microsoft Entra
  • Microsoft Defender
  • Azure Policy
Use cases

Where AI agents create value today

These are typical places to start. We often begin with one well-defined process, prove the value, then scale to more.

Customer service agent

Answers customer questions 24/7 from your own documentation, creates cases and hands over to a person when needed.

Internal knowledge assistant

Employees ask questions in Teams and get answers grounded in SharePoint, policies and manuals, with sources.

Document processing

Invoices, contracts and forms are read, validated and posted to ERP automatically, with exceptions flagged for review.

IT & HR helpdesk agent

Resolves routine requests like password resets, access requests and onboarding without a ticket queue.

Talk to your data

Managers ask business questions in plain language and get answers from Power BI and Fabric data.

Sales & operations copilots

Agents that prepare meetings, summarise accounts, draft proposals and update Dynamics 365 for your teams.

Responsible AI

Safe, private and in your control

Your data stays in your Microsoft environment. We design every solution with clear permissions, human oversight and full traceability, aligned with GDPR and the EU AI Act.

  • Runs in your own Azure and Microsoft 365 tenant, with EU data residency options
  • AI only sees what the user is allowed to see
  • Human approval for sensitive or high-impact actions
  • Logging, evaluation and monitoring of AI quality and cost
  • Your data is not used to train public models

Not sure where to start with AI?

Join us for a free AI discovery session. In 30 minutes we identify two or three concrete AI opportunities in your organisation and what it takes to deliver them.